contact

Reservation and Cancellation
Policies

  • Your reservation is confirmed and guaranteed when we receive a 100% deposit of the total amount for your tours.
  • For final payment, we accept cash in US dollars or pesos and Paypal.
  • You may cancel your reservation 20 days prior to the scheduled arrival date but there is a cancellation fee of $25 USD.
  • There will be a 50% charge on the tours reserved if you cancel during the following dates: Easter, Guelaguetza (last 2 weeks of July), Days of the Dead (October 28th. to November 3rd.), Christmas and New Year.
  • If you cancel your tours on different dates apart from the seasonal times shown above or decrease the number of day tours within less than 20 days to your arrival date, there will be a charge of 50% on the total amount of your fee.
  • Children are welcome. Please send an inquiry as some restrictions may apply.